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ADVANTAGE IDAHO IS:
- Professionally Trained
- Experience Based
- People Oriented
- Service Motivated
- Value Driven
Our philosophy is based on dedication to conscientious service and open communication with our clients. This philosophy is the cornerstone of a successful, long-term relationship with every association we manage.
We manage Associations with personal, responsive and knowledgeable service. We take the time to understand and help each Association’s Board of Directors accomplish their unique goals by providing experienced, professional employees who communicate well and follow through.
The Advantage Idaho team of well-trained and certified Managers is supported by professional and courteous bookkeeping and administrative personnel working together to maintain our reputation of excellent service and integrity.
Depend on us! We get it done.
Our Association board members and homeowners take comfort in knowing that things are taken care of in a timely and efficient manner by our dedicated staff. We pledge to:
• Return phone calls quickly
• Perform timely follow-up
• Keep the Board and homeowners informed
• Provide detailed, timely and accurate financial reporting
• Show genuine interest in being helpful to your community
• Handle your funds prudently
Be sure to visit our “Testimonials” page to see what our clients have to say about our services.
Advantage Idaho Staff
CARLA EVERHART, PRESIDENT [back to top]
Carla Everhart has more than 20 years experience administering successful non-profit organizations. She holds a Master's Degree in Public Administration from New Mexico State University . She earned her Bachelor's Degree in Social Psychology.
Carla has obtained and maintains current certifications from Community Associations Institute (CAI), the national organization that trains and credentials professionals in Homeowners Association management. She holds the Certified Manager of Community Associations (CMCA) certification, one of only 11 individuals in Idaho to earn that credential, as well as the Association Management Specialist (AMS) certification, one of only two Idahoans to hold that credential.
Carla trained with Ford Foundation to build effective housing collaborations and lead Community Development Corporations (CDCs). She worked with non-profit and faith-community developers to improve deteriorating neighborhoods in Kansas City and received the national Koch Crime Award for work closing inner-city drug houses in Kansas City.
Carla also trained with the Conflict and Dispute Resolution Center (CDR) in Colorado , and has extensive training in Mediation and Conflict Resolution.
She has a strong financial and fund-development background, having raised over $25,000,000 for various non-profits. She has been the Chief Professional Officer of organizations with budgets up to $5,000,000. She was awarded the "High Achiever" recognition in her work with United Way of America .
Prior to entering non-profit and association work, Carla taught at New Mexico State University . She also conducted the 4-part “Management Studies for Non-profit Agencies” in New Mexico , and initiated and taught in a 2-day seminar, “Legal Issues for Non-profits” in Kansas City .
Carla brings her experience to ADVANTAGE IDAHO ASSOCIATION MANAGEMENT and provides quality service in managing homeowners associations, professional organizations, and membership organizations.
Carla has served as an officer of numerous community organizations including Kansas City and South Carolina Chambers of Commerce, and South Carolina and New Mexico Rotary Boards. She is currently Chair of the Garden City, Idaho Art Commission.
Financial Services
- 20 years experience leading organizations with budgets from $25,000 to $5,000,000+
- Successful collections from individual and commercial accounts
- Experience in both cash basis and accrual budgeting and accounting
- Experience in responding to federal, state, and local reporting requirements
Board Administration
- 25 years successful experience in working with Boards of Directors
- Experience in working with and training Directors and Committees for specific jobs
- Experience in facilitating strategic planning
Physical Maintenance and Property Management
- Manages 40 homeowners associations where homes range in value from $100,000-$3,000,000+
- Prepares bids, selects contractors, and provides oversight for landscape, pools, waterfalls, roofing, etc. for 35 homeowner, condominium, townhouse and commercial associations
- Designed and oversaw building of offices in South Carolina ; renovated office building in Kansas City ; built office building in Boise , Idaho .
- Initiated Kansas City Non-profit Housing Collaborative
- Member of County Disaster Response Team in Florence , South Carolina .
Communications
- Excellent computer skills: QuickBooks, Word, Excel, PowerPoint, Print Shop, Access, web-page
- Extensive experience in group facilitation, strategic planning, mediation, and conflict resolution
- Won national awards for marketing/fundraising campaigns
- Experience in writing official Minutes and preparing information to facilitate board decisions
- Extensive experience managing large special events including 700 person dinners, all day community building events, and many others
JOHN R. MEAGHER - MAINTENANCE MANAGER & ASSOCIATION MANAGER [back to top]
John Meagher joined the Advantage Idaho staff in 2003 and serves as the key Maintenance Manager as well as an Association Manager.
John has prepared civil engineering designs and plans, specifications, bid documents and cost estimates for various projects in Montana and Idaho including water lines and systems, sanitary sewer, storm drains, street light systems, signalized traffic intersection and roadways using survey data, GIS, GPS, ArcView and AutoCAD. He has supervised the laboratory testing of soils, aggregates, concrete, asphalt, wood and steel to ensure compliance with the specification of the materials and insured that test equipment met strict requirements of ASTM, AASHTO, ACI and the American Laboratory Accreditation Association. He has provided construction inspections for designed facilities and reinforcement steel placement examination for multi-storied structures and dams.
John has prepared Maintenance and Operation budgets for the Ada County Highway District urbanized region and the Nampa Highway District # 1. He was responsible for five-year budgetary plans for the City of Boise Public Works Sewer Engineering Sewer Rehabilitation program for the city’s 530 miles of sanitary sewer system.
KATE DELGADO-MILLER - ASSOCIATION MANAGER [back to top]
Kate Miller joined Advantage Idaho in 2009.
She has acted as Executive Director for Meridian Police Activities League (PAL), a non-profit with a $750,000 budget. She has experience working with large groups of volunteers both at PAL and as Director of After School Programs for the Meridian Joint School District. Kate has experience in public presentations, budget creation, monthly financial reporting, staff and volunteer training, and member relationships.
Kate has a Bachelor of Arts in History.
Kate is completing studies to receive her Certified Manager of Community Associations (CMCA) credential this spring from the national Community Association Institute.
KATHLEEN HANSEN, CUSTOMER SERVICE FOR KEY ACCOUNTS/ASSOCIATION MANAGER [back to top]
Kathleen Hansen is an Association Manager and works with Key Accounts to ensure that all goes as smoothly as possible. She currently manages seven associations.
Kathleen studied psychology at Boise State University. She is a licensed trainer in conflict resolution and is currently taking classes in finances. Kathleen also has a strong background in human resources, events planning and theatre.
Kathleen has been with Advantage Idaho since 2005 and she holds a Certified Manager of Community Associations (CMCA) designation.
PATRICIA LIDDELL, ASSOCIATION MANAGER [back to top]
Patricia Liddell brings more than 15 years experience in marketing, communications and public relations to the Advantage Idaho team and she manages nine residential and three commercial subdivision accounts.
Pat served as the Director of Marketing for a commercial investment real estate firm, working with investors, real estate brokers, financial planners and registered representatives. Prior to her employment in real estate and financial securities, she was involved in medical marketing, with companies that manufactured medical and dental implantable devices. She has been a part of two start-up companies, and has experience in obtaining venture capital funding and taking companies through the public offering process. She owned a consulting firm in California before relocating to Idaho in 1996.
Pat received her Bachelors degree in Social Science, Psychology, and an Elementary Education Credential from the University of California, Irvine.
Pat joined the Advantage Idaho team in 2007 and maintains a Certified Manager of Community Associations (CMCA) designation.
JUDY WILSON, CUSTOMER SERVICE AND FRONT OFFICE MANAGER [back to top]
Judy Wilson worked for 10 years with Transpacific Management Service, one of the largest association management companies in California. She is well versed in dealing with vendors, homeowners, builders and developers.
Judy came to Advantage Idaho in 2006 to be the right-hand person for the President and to bring the benefit of experience in a larger management company to Advantage Idaho. She serves as the first point of contact for our clients and homeowners and prides herself on providing excellent customer service.
RUSTI JOINER, ACCOUNTANT [back to top]
Rusti Joiner came to Advantage Idaho with eight years progressive accounting experience in corporate and private firms, serving in several capacities -- project, property and tax accountant. She has been responsible for managing a portfolio of 65 commercial real estate entities, reviewing all expenses, financial statements, income and property manager charges, as well as mortgage statements, account reconciliations, bank statement reconciliations, variance review, expense accruals and all aspects of balance sheet and income statement review for accuracy. Rusti also has created and maintained annual budgets for several accounts, including debt service and taxes.
At Advantage, Rusti is responsible for all bookkeeping and accounting activities and is the first point of contact for our clients with questions about assessment billings, vendor payments, and collections efforts.
Rusti has lived in the Treasure Valley since 2001. She received her Bachelor of Business, Accountancy, from Boise State University.
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